Visit Support Portal: https://winnowanalytics.atlassian.net/servicedesk/customer/portal/2
Go to the "Free Trial" button at the top of the home page and click create an account!
Yes, when you set up an account you will receive a 2 week free trial.
Currently we support email, slack, sms and mms text messaging. However, if your organization has adopted a different channel, we will easily integrate with that.
Yes, but the recipient must opt-in for text alerts first by texting START to +1 617-340-2220. Prior to opting-in, they will receive email alerts that include instructions for text opt-in.
SMS and MMS text messaging will be an additional charge based on volume.
Yes, please contact support@relayiq.com.
The data is processed in memory to detect alert conditions. When the processing is complete, the data are destroyed.
Your organization's RelayiQ administrator will receive a weekly report summarizing alert statistics.
Yes. Each alert contains a link that allows the recipient to manage channels, frequency and thresholds, or cancel the alert entirely.
